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Training Games, Inc. - We make games that help you train!

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Training Games Policies

TGI Software Exchange/Refund Policy

TGI will exchange online software purchases in accordance with the following guidelines:

* Contact us via email (email

) within one month after your purchase date and provide us the name of the products purchased and the reason for the exchange. We use your reasons to improve our products.

* Also provide us with this information from your order: Order number, date of purchase and the name of the individual whose name appears on the purchasing credit card).

* Finally, provide us with the product name you would like sent to you in exchange for your purchase. Product exchanges must be for an equal or a lesser dollar amount then the original product's purchase price.

* You must also destroy copies of the originally purchased software upon exchange.

Refund Policy

Due to the nature of software and online sales, we do not provide monetary refunds. This policy is strictly enforced.

Privacy Policy

Training Games, Inc., is committed to protecting your privacy. This privacy statement explains our privacy practices for our site www.training-games.com on the World Wide Web. We will only collect, store and use your personal information for defined purposes. We do not distribute or share your personal information beyond what is strictly necessary to fulfill our obligations to you. Training Games, Inc. will not, under any circumstances, sell, share, lease or rent your personal information.

Training Games, Inc. lets you visit the site without revealing any personal information about yourself. We will ask you when we need information that personally identifies you. Training Games, Inc. uses your information to support or enhance our relationship with you, for example, to process a purchase, and provide customer service and support.

Our site's Feedback Form requires visitors to give us contact information such as their name and email address. Contact information from the form is used to contact users when requested or send information about our company. The customer's contact information is also used to get in touch with the customer when necessary.

Secure Shopping Information

In order to provide secure processing of your credit card when ordering, orders placed on our website are processed through E-Junkie. E-Junkie operates under its own privacy policy, which may be reviewed at http://www.e-junkie.com/ej/privacy.htm.

Customers who buy through E-Junkie are shopping on a server secured by GeoTrust and issued a QuickSSL certificate. Sites secured by QuickSSL are utilizing 128-bit SSL certificates thereby offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and the site's web servers are private and secure.